Do I need to pay return costs?Updated 5 months ago
We offer free returns from the Netherlands, Germany, Belgium, France, and Spain. Return costs are not covered by Love Stories Intimates for returns from the rest of the world. However, we offer a label-download platform to offer you a good rate for your return (for some European countries). Please find the prices below:
Country | Carrier | Drop off |
NL | DHL or DPD | free |
| BE | DHL or DPD | free |
| DE | DHL or DPD | free |
| FR | DPD | free |
| ES | UPS | free |
| AT | DPD | 10.53 |
| LU | DPD | 10.53 |
| DK | DPD | 11.49 |
| PT | DPD | 11.49 |
| SE | DPD | 11.49 |
| FI | DPD | 15.13 |
| CZ | DPD | 13.30 |
| HU | DPD | 13.30 |
| LT | DPD | 13.30 |
| LV | DPD | 13.30 |
| EE | DPD | 13.30 |
| SK | DPD | 13.30 |
| PL | DPD | 13.30 |
For customers from other countries and outside Europe, you can return the items with a carrier of your choice to the following address:
Love Stories Intimates
Return Store
Handelsweg 4
2404 CD, Alphen aan den Rijn
The Netherlands
Don't forget to include the return form in the package so our colleagues in the warehouse know which items are being returned. The amount will be refunded as soon as we have received the items, you will receive a confirmation e-mail.