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The payment will be charged as soon as the order is placed. In case of cancellation or return, the money will be back on your account within 2-5 working days after the refund was made in our system.

When will I be charged?

Payments & Checkout

What is a bralette?

What is my size?

Where can I find more product details?

How do I take care of my Love Stories products?

I have a problem with my product - what should I do?

Products & Size

How can I contact your customer service?

Do I need an account to place an order?

How many items can I order?

Can I change or cancel my order?

I did not receive an order confirmation, what can I do?

Online Purchases

What payment methods do we accept?

Can I use my gift card for my online purchase?

It is safe to pay online?

How do I use a discount code?

The product I want is out of stock, what can I do?

What if I have a problem in the checkout?

Do I need to pay shipping costs?

When can I expect my order to be delivered?

How can I track my order?

How do I return my order?

Do I need to pay return costs?

Can I exchange my products?

When will I receive the refund of my return?

Are there any import taxes for non-EU countries?

Delivery & Returns

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When will I be charged?Updated 5 months ago